Free shipping on all orders

 

 

 

 

FAQS

 

 

Will it be gift wrapped?

We have taken a lot of time to make the packaging beautiful, especially for our pots. All of our products are securely packaged, gift wrapped and delivered with your personal message inside.

 

How is it shipped?

We use Sendle as our dedicated delivery service, delivery is 2-6 working days from confirmation date. We cannot send to a PO Box. Due to high demands we cannot guarantee shipping times. If you're looking for a quickie, express post is available at an extra cost at check out! For more information check out our shipping page

 

 

Where's my Succ It Ceramics product?

Use your tracking code to follow your order. Any trouble drop us an email hello@succit.com.au 

 

Do you do corporate gifts?

Yes, we do and we can arrange bulk orders for client gifts, custom made to your business or your clients business, contact us to discuss hello@succit.com.au.

 

Can I place a custom order?

Yes absolutely, contact us at hello@succit.com.au and let us know what you are after and let’s see if we can make it happen.

 

Does the pot come with a plant?

Yes it does. Pot and succulent.

 

How do I care for my potted succulents?

Check out our plant care page. Our pots don't have a drainage hole, so make sure you don't over water them as succulents like a dry environment. Every home, office, shop will vary in temperature and sunlight along with many other environmental factors. 

 

What does handmade mean?

You are unique and so are our ceramics. Shapes and glaze will vary slightly with every purchase. 

 

Can I pick up my order?

Yes, we love visitors. We are based in Torquay, Victoria from The Light Box Torquay. Please contact us to arrange a pick up by appointment email us at hello@succit.com.au

 

Is GST included?

GST is not included in our prices as we are not-currently registered for GST.

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